Announcement
Instagram : @chic_frangine
Website : https://www.chicfrangine.com
Pinterest : https://www.pinterest.fr/chicfrangine
Facebook : https://www.facebook.com/chicfrangine
NEW RATES for Shipping- All ordered totalling 400$ or more will go out FEDEX please give your telephone number with your order FEDEX arrives within 24-48 hours.
IMPORTANT: By placing an order with Chic Frangine, you acknowledge every section of our Store Policies in its entirety, including our strict No Refund, No Return, No Cancellation policy.
International buyers please always add a telephone number in the "information for the seller". It is mandatory for international shipping or the post will not accept any parcel to be shipped.
I am happy to accept all REASONABLE offers on my products. BUT PLEASE UNDERSTAND THAT AT THE PRICE LISTED THE SHIPPING IS IN THE PRICE. IF A NEW PRICE IS NEGOTIATED BETWEEN YOU AND I, THE SHIPPING PRICE WILL BE ON TOP OF THAT PRICE. NO EXCEPTIONS! SHIPPING FROM FRANE IS 29€ A KILO SOME OF THE LIGHTING WEIGHS 4-5 KILOS. I DOUPLE BOX MY PORCELAIN AND STONEWARE SO THAT IT COME TO YOU IN ONE PIECE. You don't like broken merchandise and neither do we!!
I am happy to combine shipments.
I organize shipment with tracking number for all products.
Tracking number is not insurance.
If you want insurance contact us.
Taxes and customs fees are the responsibility of the purchaser.
If you are from one of these european countries (Austria, Belgium, Germany, Italy, Luxembourg, Portugal, Spain or UK), please contact me before your purchase !
A cheaper delivery solution is possible with Mondial Relay !
If you want an insurance for your purchase, please send me a message. I will send you a recalculated invoice with the upgraded shipping fees. DAMAGED MERCHANDISE CANNOT BE REIMBURSED UNLESS IT IS OPENED AT THE TIME OF DELIVERY IN FRONT OF THE POSTMEN. IF YOU SEE THAT THE MERCHANDISE IS DAMAGED, MAKE INDICATION ON THE DELIVERY RECEIPT. ALWAYS MAKE JUSTIFICATORY PHOTOS. With this paper and these photos, the French post reimburses the content at the declared value for all the parcels with insurance. WITHOUT DOING THIS THEY WILL NOT REFUND ON INSURANCE
For any returned merchandise, cannot refund any courier component of the postage charge.
SHIPPING: We strive to package items so that they are not damaged in shipping. However if breakage occurs an insurance claim will have to be processed. To process an insurance claim it is important that you send pictures to us of all pieces of the broken item, the inside packaging, and the external packaging. If you want to keep the item and have it repaired, an estimate of repair cost will be required. Please keep all packaging until any damage inspection is complete. The claim process may take upwards of 8 weeks to complete. Please be patient and we will keep you informed of the progress.
WHERE'S MY ORDER?
Please don't wait three weeks to contact me if your order is taking longer to arrive than what is indicated above based on your location, you should first contact your delivering post or customs office and provide them with your tracking number specified in the shipping manifest. They should be able to help you track it down or give you more information on what might be causing the hold up. If that doesn't pan out, please let me know and I will work with you and the postal service to figure out what may be causing the hold up.
We require 25% down - nonrefundable - to hold the item. The balance must be paid off within one month (unless prior arrangements have been made) or the entire payment(s) will be forfeited. I prefer to set it up with no more than two payments.
I will ship when the last payment has been made!
Electrical items are original and as found. Replacement of cords, plugs, sockets, and switches is up to the buyer to do so if desired.
EU customers a cheaper solution is available on RELAY Mondial, its a pick up service so your merchandise is delivered to a point near you and you are sent a message and you pick it up there.
During November and December leading up to Christmas postage can take considerably longer.
We do not refund for customers when they change their minds, so please look at photos carefully and ask questions accordingly.
If you are unhappy with your purchase, please contact me prior to leaving negative feedback and allow me the opportunity to review your concerns and find a solution to satisfy both buyer and seller. Photographs may be requested. always, SPEEDY shipping on orders: often same day processing & mailing!
Would like to advise all my customers that, owing to new postal tarifs here in France, the price of postage has increased significantly as of 1st January 2015
the price for sending even a small package is 36€ for 2 kilos there is no more petite package pricing. There is no insurance included in this method of shipping.
Featured items
Items
All Items
Reviews
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Taylor lee on Oct 4, 2023
5 out of 5 starsExcellent product and quick delivery
Sharyn L. responded on Oct 4, 2023
thank You Taylor
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Courtney on Sep 29, 2023
5 out of 5 starsSharyn is an amazing vendor. She sent this bowl all the way from France to Hawaii. It arrived in amazing condition. When I asked her for a little information about the origin of this bowl she gave me a great detailed history of it. Feel free to purchase anything from her shop, you won’t regret it.
Sharyn L. responded on Sep 30, 2023
Thank you Courtney, it was a pleasure and reach out whenever for whatever reason you want to!!!
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Alex on Jul 27, 2023
5 out of 5 starsGreat communication with seller and fast shipping. Very happy with my light!
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Lastlaugher on Jun 14, 2023
5 out of 5 starsItem arrived in better then expected condition. Very nice piece. Highly recommend seller!
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Kristi on Apr 7, 2023
5 out of 5 starsI am so happy that this charming piece arrived so quickly. Thank you.
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Angela on Mar 17, 2023
5 out of 5 starsA wonderful piece...as described and met my expectations. First one arrived damaged and seller replaced in a timely fashion. Second one was packaged much better and arrived unharmed.
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Christina on Mar 7, 2023
5 out of 5 starsWe absolutely love our sconces! They shipped quickly and were packed nicely. Very happy!
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Edward on Jan 19, 2023
5 out of 5 starsTop seller… great and a very good service…very happy with the items…
About ChicFrangine
I'm looking for pieces with an "AME" or Soul, to fill the spaces of your hearth
Shop members
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Sharyn L. Singery
Owner, French Finder And Fairy Duster, Creator
I am passionate about finding unusual vintage. I get up early on the weekends to scour the local village flea markets to bring you the best and different items that you can decorate your house and life with! Want me to shop for something special?
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
More information
Frequently asked questions
Custom and personalized orders
We are happy to take custom orders for personal shopping items just let us know your budget and what you need and send us a photo and we will work it for you!
Gift wrapping and packaging
Just let us know if you want an item gift wrapped we will be happy to oblige
Items on Hold
HOLDS; We require a deposit of 25%
An item may be placed on hold for 48 hours. ANY PURCHASES THAT DONT HAPPEN WILL WITHIN THE ALLOTED AMOUNT OF TIME WILL BE FORFEITED,
If a longer hold time is needed, please contact us to discuss.